Privacy Policy
Effective Date: June 24, 2019
PACE Spin Studio ("PACE", "we", "us", or "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our studio, use our services, or interact with our website. We comply with applicable privacy legislation, including British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Login credentials, class bookings, and purchase history.
- Payment Information: Credit card details and billing information.
- Health and Fitness Information: Any health-related information you voluntarily provide to customize your fitness experience.
- Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
- Provide and manage our fitness services, including class scheduling and membership management.
- Process payments and transactions.
- Communicate with you about your account, upcoming classes, promotions, and studio updates.
- Improve our services and website functionality.
- Comply with legal obligations and enforce our terms and policies.
3. Sharing Your Information
- We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our studio and website (e.g., payment processors, scheduling platforms).
- Legal Requirements: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
5. Your Rights and Choices
- Access and update your personal information.
- Withdraw consent for marketing communications.
- Request deletion of your personal information, subject to legal and contractual obligations.
- To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
- Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.
- You can manage your cookie preferences through your browser settings.
7. Minor's Privacy
- Our services are not intended for individuals under the age of 16, without parental consent.
- We do not knowingly collect personal information from minor’s without parental consent.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time.
- Any changes will be posted on our website with the updated effective date.
9. Use of Photos and Videos
With your consent, PACE Spin Studio may capture and use photos or video recordings taken during classes or events for promotional and marketing purposes, including on our website, social media platforms, and other marketing materials. You have the right to withdraw your consent at any time by contacting us directly. We will take reasonable steps to remove your image from future materials where possible.
10. Contact Us
PACE Spin Studio
Unit 5 - 1717 Harvey Ave Kelowna, BC V1Y 6G3
Phone: 778-932-7223
Email: info@pacespinstudio.com