PACE Spin Studio - Terms and Conditions

Welcome to PACE Spin Studio! These Terms and Conditions (“Terms”) govern your use of our indoor spin studio located in Kelowna, British Columbia, Canada. By using our services, you agree to be bound by these Terms. Please read them carefully.

1. General Terms

- You must be at least 19 years old or have the consent of a parent or legal guardian to participate.
- All participants must complete a waiver form before attending any spin classes.
- PACE Spin Studio reserves the right to refuse service to anyone for any reason at any time.

2. Bookings and Cancellations

- Spin classes must be booked in advance through our online booking system, Mariana Tek or our website.
- Cancellations must be made at least 8 hours before the class start time to avoid a late cancellation fee, or the loss of a ride credit.
- No-shows or late cancellations will result in the loss of a ride credit or a late fee unless you have communicated with our studio that you are unable to attend your booking.

3. Health and Safety

- You acknowledge that participation in spin classes involves physical activity and assume all associated risks.
- You agree to disclose any medical conditions that may affect your ability to participate safely.
- Proper attire is required for all spin classes, with the studio providing the required footwear (spin shoes with Look Delta cleat).

- You are welcome to bring your own spin shoes, however, your cleat must be approved by the front desk as to being the correct one.
- You must follow all instructions from instructors and staff for your safety and the safety of others.

4. Studio Policies & Etiquette

- Arrive at least 10 minutes before your scheduled spin class to allow time for bike set up and instructions.  However, if you are a new rider, arrive at least 20 minutes before your spin class to ensure proper bike set up and integration into the studio and class.
- Personal belongings should be stored in designated areas and lockers (locks are not required).
- Mobile phones are to be left outside of the studio with your personal belongings and are not welcome in the spin studio unless you have received permission from the front desk, as the goal is to create a focus driven and intentional space for all riders.
- Respect fellow riders and studio staff at all times.

- Please refrain from wearing strong scents to respect your fellow riders, along with ensuring that personal hygiene is attended to.

5. Payment and Refunds

- All spin classes and packages must be paid in advance.
- Spin class packages are non-refundable and non-transferable unless otherwise stated. 

- A current credit card must be on file on your account at all times.
- Prices and policies are subject to change without prior notice.

6. Limitation of Liability

PACE Spin Studio and its staff are not liable for any injuries, damages, or losses sustained while on the premises or participating in any class or event. Participation is at your own risk.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

8. Contact Information

If you have any questions about these Terms, please contact us at:

PACE Spin Studio
Kelowna BC Canada
Email: info@pacespinstudio.ca
Phone: (778) 932-7223